What should I do if I cannot log in to my YouTrip account?
If you encounter problems logging in to YouTrip app, please perform the following steps for basic troubleshooting
Check your network connection and its stability
In some cases, you may try to switch off your smartphone and switch on again
If the problem persists, please contact YouTrip Contact Centre via the following channels for further assistance In-app message : On the side menu in the app, select "Support" Email: support.th@you.co Tel: 0-2026-3812
Please take a screenshot of the app page that contains errors and indicate the problems you encounter for further investigation