How can I order a replacement card?

If your card is lost or damaged, you can order a replacement card by yourself via YouTrip app

Select "Card" on the app home screen
Select "Order a replacement card" at the bottom of the page.
Once you confirm your replacement card order, your existing card will be suspended and cannot be used.
Once you receive your replacement card, please activate the card

Please note : There is a 150 THB fee for a replacement card from 31 January 2022 onwards