You can request a statement directly through the YouTrip application by following these steps
1. Select the currency wallet you would like to request a statement for. Statements can only be generated separately for each currency.
2. Select your preferred language and statement period. You can select a period of up to 31 days at a time.
3. Enter your national ID number, which will be used as the password to open the statement.
4. You can view the statement through the YouTrip app or download it to your mobile device for later reference.
If you need a statement covering all currencies, or a statement for a period of more than 31 days in a single document, please contact YouTrip Contact Center
- In-app message: Tap More at the bottom of the YouTrip app main screen, and tap "Help"
- Email: support.th@you.co
- Telephone: 0-2026-3812
- LINE Official Account: @youtripth