When user received push notification or expired request to authenticate the transaction on YouTrip application which users have not initiated, please proceed as followed
1. User may reject the transaction at all time. Please do not authenticate the transaction
2. Lock the card via the Card menu on the application. More details here
3. Please contact us via following channels
- In app message: Tap More at the bottom of the YouTrip app main screen, and tap "Help"
- Email: support.th@you.co
- Telephone: 0-2026-3812
- LINE Official Account: @youtripth (For general inquiries)