If you enter incorrect Card PIN for 3 times, your YouTrip account will automatically be disabled. Please contact YouTrip Contact Centre in the following channels for further assistance:
- In app message: On the side menu in the app, select "Support"
- Email: firstname.lastname@example.org
- Telephone: 0-2026-3812
To prevent your card from being disabled, you may change your Card PIN through "Settings" if you are not sure of your previously set Card PIN.