If you wish to temporarily lock your card, you can do so by yourself via YouTrip app
- On home page, select "Card"
- Toggle to the left to temporarily lock card
- Card is locked immediately
Please note: In case you want to unlock card, simply toggle to the right to unlock it.
If you wish to permanently close your card, please contact YouTrip Contact Centre via the following channels for further assistance
In-app message : On the side menu in the app, select "Support"